Video not exported

Questions about the use of CuteDCP for Premiere Pro
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raulmorales
Posts: 3
Joined: Mon Jan 16, 2017 6:10 pm

Video not exported

Post by raulmorales » Mon Jan 16, 2017 6:14 pm

Hi!

After about 10 hours my first DCP for a 90 minute film came out, but it weighs only 4.3GB. I checked the files and only the audio was exported. I'm trying again after making sure the video was there and it has the correct specifications (it was). Any idea on what can I be doing wrong? I may have just one more try before having to deliver to the cinema :(

Cheers,
Raúl

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Christer Engstroem
Posts: 21
Joined: Wed Dec 07, 2016 8:39 am

Re: Video not exported

Post by Christer Engstroem » Fri Jan 20, 2017 7:16 am

Hi Raúl!
Is it only the audio mxf file in the dcp folder and no other files?

/Christer

raulmorales
Posts: 3
Joined: Mon Jan 16, 2017 6:10 pm

Re: Video not exported

Post by raulmorales » Tue Feb 14, 2017 11:59 pm

Hi Christer!

The folder had all the files, but one mxf was about 4GB (audio), and the other about 43b, which is to say that the video wasn't exported.

Sorry for the late response. I actually solved the issue by exporting it without putting it on queue. Each time I try to put the process on queue it had the same error.

Cheers.

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